Even if you are inefficient in satisfying them, why mislead folks providing them false assurance! Do not hope this sort of slyness from BigBasket.com, after they mention that they'd revert and don't even hassle.
Following recurring bitter experiences with BigBasket.com, I am able to confidently assert that they are one of several worst in shopper expertise.
At eight:45 pm, on Tuesday, whilst I'd attendees waiting on me, I remembered they had at the time failed to deliver while in the booked time slot, so I began to worry. I referred to as their consumer care plus they certain me that my order is on its way, and will certainly be delivered, with all the goods ordered.
Just after getting the purchase I discovered that nearly 50 % of my buy was not shipped. The good thing is I had opted for COD possibility. Therefore I deducted the quantity for undelivered items and produced the payment.
The support furnished Big Basket is utterly pathetic. I had ordered some solution, from which were a single packet of curd and 2kg Onions. The curd packet was all torn, the shipping took the entire volume from me expressing He'll resend the curd in a while. No-one at any time arrived back again ! And After i opened the packet of Onion, 50% of them have been rotten. Immediately after contacting up The shopper care and remaining on get in touch with with them for 40 minutes, their response was We're going to credit back again the amount in your account !
See dialogue · bigbasket @bigbasket_com 8h Replying to @kunalsen7684 We regret the inconvenience induced. We will get back to you. Kindly spare us some time.
Banya not useless bawkuf lazy Women of all ages.All aged men and women are opening Mother and pop stores aka kirana retailers for timepassold is gold ,time examined concepts.
i have requested on major basket they usually had been suppose to deliver a welcome kit together with the first purchase but when their delivery boy arrived 50 % of my get along with. welcome package was missing….he merely instructed me it is practically nothing but only labels of grocery…He'll produce me the following day with me A further half order ….but up coming day Various other shipping boy arrived using a excuse that he did not know everything over it and he advised me to talk to purchaser treatment….Once i named up The client treatment a lady,named kayki informed me that she would Examine it and obtained it delivered in Yet another 3 days else complete amount of my order will be refund back again….
A couple of months back again, I'd positioned an order with them, and booked an readily available slot throughout the web page, Nevertheless they unsuccessful to provide and in place, despatched some petty apology total to my wallet, which certainly would not make up to the inconvenience caused, but it had been their way of constructing matters greater.
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It had been only soon after obtaining the supply, at nine during the night time, which i discovered that 50 percent the issues were cancelled, so I needed to head out during the night time and have them myself.
All over again After i booked the buy once again for the same working day evening the appear subsequent working day morning without my permission. After i named to consumer care, the best way she talked to me is de facto unacceptable, she also claimed that she will not settle for my even further order any more. It seriously preposterous and ashamed.
I'd planned a evening meal at my place on Tuesday night and consequently had positioned the get with them on Monday. Since the next obtainable shipping slot was Tuesday seven:30-10pm, I was forced to e-book shipping and delivery for that time, hoping that if I acquired the Uncooked material a little early, say by nine ish, I'd personally rapidly whip up anything for my friends.
Now I'd guests ready on me on a single facet, as well as the fear of not obtaining the Uncooked components in time. After I didn't hear from their customer care, I once more termed up, only to be directed to an audio clip that they are shut right after 10pm and I ought to produce a mail to them for even further help.